SHIPPING

We post worldwide at extremely competetive rates. The rates are based on the volume and weight of your purchase. We highly recommend Signed For Postage within UK and Tracked and Signed postage for rest of the world. 

SHIPPING DURATION

We aim to dispatch majority of the orders within 3 working days of receiving them. In case it is expected to take longer, this will be stated on the product page and/or in the marketing email. This is usually the case for pre-orders or newly launched coins. They are expected to be dispatched within 10-12 working days from their official launch date. In case of any potential (or further) delays, we will get in touch with you. If your order contains pre-orders or newly launched coins, the entire order will be dispatched together once all the coins are ready for dispatch.

RETURNS

You are protected by our 14 days return guarantee if you are not satisfied with your purchase from the time you receive your order.

REFUNDS

If you are not happy with your purchase, please contact us and we will try and resolve the matter for you. If there are defects with the product, a full refund including postage fees will be returned. If you simply changed your mind, we can happily refund the original costs minus the postage fees.