The terms and conditions contained in this document are those under which The Royal Mint supply any of the products or services advertised from time to time or listed at our website www.crawleycoins.co.uk and/or our mobile applications. Please read the terms and conditions carefully as they will form the basis of our contract with you. You should retain a copy of these terms and conditions for future reference.

We are committed to providing total quality service and high-quality products, please read the following sections for further details.

Opening and Managing your account

This page, together with the documents referred to in it, sets out the terms on which The Royal Mint Limited (we, us and our) allow you to make use of our website crawleycoins.co.uk and/or our mobile applications (either being defined herein as Platform), whether as a guest or a registered user (Terms of Use). Use of our Platform includes accessing, browsing, or registering to use our Platform.

By using our Platform, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, please refrain from using our Platform.

These Terms of Use refer to the following additional terms, which also apply to your use of our Platform:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us and sets out information about the cookies on our Platform. By using our Platform, you consent to such processing and you warrant that all data provided by you is accurate.
  • If you buy and sell any of the products (Products) listed on our Platform and, if applicable, store them with us, our Terms and Conditions will apply.
  1. INFORMATION ABOUT US

    We are a private owned company, with our registered office at 27 Calluna Drive, Copthorne,RH10 3XE United Kingdom (our premises). We operate crawleycoins.co.uk .To contact us, please see our Contact Us page or email us on: crawleycoins@gmail.com

2. CUSTOMER ACCOUNTS

In order to buy Products through our Platform, you must have a registered approved customer account (Customer Account).

  1. Registration
    To be eligible to register a Customer Account, you must meet the following criteria and represent and warrant that:
    1. if you are a consumer, you:
      1. are 18 years of age or older;
      2. agree to us carrying out certain credit and personal identity and residency checks for the purposes of anti-money laundering, identification and risk mitigation and you shall provide us with such documentation as we may require to satisfy these purposes upon registration and from time to time thereafter;
      3. are not currently restricted from using our Platform, or not otherwise prohibited from having a Customer Account;
      4. will only maintain one Customer Account at any given time; and
      5. will not infringe any rights of ours or our licensees, including intellectual property rights such as copyright or trademark rights.
    2. if you are a business, you:
      1. agree to us carrying out certain credit and identity and residency checks for the purposes of anti-money laundering, identification and risk mitigation and shall provide us with such documentation as we may require to satisfy these purposes from time to time;
      2. are not currently restricted from using our Platform, or not otherwise prohibited from having a Customer Account;
      3. will only maintain one Customer Account at any given time;
      4. have full power and authority to enter into these terms and doing so will not breach any other agreement to which you are a party;
      5. will not infringe any rights of ours or our licensees, including intellectual property rights such as copyright or trademark rights; and
      6. agree to provide at your cost all equipment, software and internet access necessary to use our Platform. We reserve the right to reject an application by any person or organisation for a Customer Account at our sole discretion and without reason. Furthermore, we reserve the right to suspend access to a Customer Account if opened, to close a Customer Account, withdraw customer services support and to block access to our Platform at our sole discretion and without reason
  2. Third Party Access
    If you have mental capacity and wish to provide another individual (Third Party) access to your account, please contact us. If you no longer have mental capacity, your attorney/controller/deputy/guardian/intervener must inform us as soon as practicable of their appointment, we may request evidence of their appointment. Third parties that you grant access to your account, or who are appointed, may be subject to the same criteria as a consumer customer, including being subject to certain credit and personal identity and residency checks.In the case of deceased customers, a personal representative must inform us as soon as practicable of their appointment; we may request evidence of their appointment. A personal representative may be subject to the same criteria as a consumer customer, including being subject to certain credit and personal identity and residency checks.
  3. Dormancy
    A dormant Customer Account is one that hasn’t been used in the last 12 calendar months, excluding debited storage charges. Dormant Customer Accounts pose a significant risk of fraudulent activity, since they are not being checked regularly. To prevent your Customer Account from going dormant just make a transaction and continue to use it regularly. A dormant account with a credit balance or product in storage, may be frozen. Contact us to reactivate a dormant account. Before reactivating a dormant account, we will need to check that your details are up to date and you may be subject to a further credit and personal identity and residency checks. A dormant account with a zero balance and with no product in storage, may be closed.
  4. Closure
    To close your account, please contact us.
  5. Customer Account Compulsory Checks
    Upon registration, and from time to time thereafter, we may carry out electronic checks on you to confirm your identity and residency in accordance with UK anti-money laundering regulations. If for any reason electronic checks cannot be performed satisfactorily, we will notify you and you will be able use a facility via the Platform to upload files containing your identification information. If we require any further information from you, we will contact you. As soon as these checks have been successfully completed you will be able to buy Products.

3. ACCESSING OUR PLATFORM
Our Platform is made available free of charge. We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. Access to our Platform is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Platform without notice. We will not be liable to you if for any reason our Platform is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our Platform. You are also responsible for ensuring that all persons who access our Platform through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

4. YOUR ACCOUNT AND PASSWORD
If you choose, or you are provided with, a user identification name, code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification name, code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use. If you know or suspect that anyone other than you knows your user identification name, code or password, you must promptly notify us at: crawleycoins@gmail.com or telephone: +44 7795 611650.

5. OUR RIGHTS

We are the owner or the licensee of all intellectual property rights in our Platform, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Several of the products available for purchase on our website contains copyrights from The Royal Mint, Westminster Collection, British Pobjoy Mint, and the likes.

6. NO RELIANCE ON INFORMATION

The content on our Platform is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Platform.

Although we make reasonable efforts to update the information on our Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete or up-to-date.

Whilst we will make reasonable efforts to send out automated notifications as may be requested in respect of our mobile application we accept no responsibility for any failure or delay in respect of the sending of such notifications.

7. CHANGES TO OUR PLATFORM
We may update our Platform from time to time, and may change the content at any time. However, please note that any of the content on our Platform may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Platform, or any content on it, will be free from errors or omissions.

8. LIMITATION OF OUR LIABILITY
Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by laws of England and Wales. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Platform or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our Platform; or

use of or reliance on any content displayed on our Platform.If you are a business user, please note that in particular, we will not be liable for:

loss of profits, sales, business, or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.


If you are a consumer, please note that we only provide our Platform for domestic and private use. You agree not to use our Platform for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Platform or to your downloading of any content on it, or on any website linked to it. We assume no responsibility for the content of websites linked on our Platform. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them. Our Purchase Terms set out limitations and exclusions of liability which will apply to liability arising as a result of the buying, selling or storing of Products via our Platform.

9. VIRUSES
We do not guarantee that our Platform will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Platform. You should use your own virus protection software. You must not misuse our Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platform, the server on which our Platform is stored or any server, computer or database connected to our Platform. You must not attack our Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platform will cease immediately.

10. LINKING TO OUR PLATFORM
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. The website in which you are linking must comply in all respects with the content standards set out in clause 5.If you wish to make any use of content on our Platform other than that set out above, please contact us on customer.services@royalmint.com.

11. THIRD PARTY LINKS AND RESOURCES IN OUR PLATFORM
Where our Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

12. CHANGES TO THESE TERMS
We may revise these Terms of Use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

13. JURISDICTION AND APPLICABLE LAW
These Terms of Use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales. We both agree to the exclusive jurisdiction of the courts of England and Wales.